1. What are cookies?
This Cookies Policy complements our Privacy Policy available at ludico.es/privacidad. LUDICO complies with Spanish Law 34/2002 (LSSI), Regulation (EU) 2016/679 (GDPR), and the guidelines of the Spanish Data Protection Agency (AEPD).
Cookies are small text files that websites store on your device when you visit them. They are used to keep your session active, remember your preferences, or analyze platform usage.
In addition to cookies, we use similar technologies such as local storage (localStorage) and tracking pixels in emails, subject to the same consent rules.
3. Your consent
When you first visit ludico.es, a cookie banner appears that lets you manage each category independently.
- Technical cookies cannot be disabled — they are necessary for the platform to work.
- Analytics, preference, and marketing cookies are optional.
- Rejecting optional cookies does not affect your access or your ability to make bookings.
- Your consent is valid for 12 months — after that, it will be requested again.
- You can change your preferences at any time from the “Cookie preferences” link in the footer.
4. Third-party cookie providers
These providers have their own privacy and data processing policies:
| Provider | Use in LUDICO | Privacy policy |
|---|---|---|
| Stripe | Payment processing | stripe.com/privacy |
| Google Auth Platform | Authentication with Google account | policies.google.com/privacy |
| Google Analytics | Platform usage analytics | policies.google.com/privacy |
| Mapbox | Maps and geographic integration | mapbox.com/legal/privacy |
| Resend | Transactional email delivery | resend.com/legal/privacy-policy |
| Meta / Instagram | Social media integration | facebook.com/privacy/policy |
| Vercel | Infrastructure and hosting | vercel.com/legal/privacy-policy |
5. How to manage your preferences
From the LUDICO panel
- Access “Cookie preferences” in the footer of ludico.es.
- You can enable or disable each category independently.
From your browser
- Google Chrome: Settings > Privacy and security > Cookies and other site data.
- Mozilla Firefox: Options > Privacy and security > Cookies and site data.
- Safari: Preferences > Privacy > Manage Website Data.
- Microsoft Edge: Settings > Privacy, search, and services > Cookies.
Provider-specific opt-outs
- Google Analytics: tools.google.com/dlpage/gaoptout.
- Meta/Facebook Ads: facebook.com/ads/preferences.
- Resend: unsubscribe link included in each transactional email.
6. International transfers
Some providers (Google, Meta, Vercel, Mapbox, Stripe, Resend) process data outside the EEA. These transfers are carried out under Standard Contractual Clauses (SCCs) approved by the European Commission or the EU-U.S. Data Privacy Framework (DPF). For more information: ludico.es/privacidad.
7. Updates to this Policy
LUDICO may update this Policy to reflect changes in the cookies used, regulations, or third-party services. Material changes will be notified through the cookie banner and/or by email.
8. Contact
- Email: hola@ludico.es
- Responsible person: Joana Maria Martins Ramos · NIF: Y8363573M
- Complaints to the AEPD: www.aepd.es
LUDICO · ludico.es · hola@ludico.es · Privacy Policy: ludico.es/privacidad